Preface. About the Authors. Introduction (Kerry A. Bunker, Douglas T. (Tim) Hall, Kathy E. Kram). PART ONE: THE GAP WITHIN. 1 Views from the C-Suite (Naomi S. Marrow). 2 The Learning Premise: A Conversation with Peter B. Vaill (Peter B. Vaill, with Kerry A. Bunker and Laura Curnutt Santana). 3 Unlocking Leadership Potential: Overcoming Immunities to Change (Deborah Helsing , Lisa Lahey). PART TWO: THE GAP BETWEEN. 4 Helping Leaders to Become Emotionally Intelligent (Cary Cherniss). 5 Leadership as Relational Practice (Joyce K. Fletcher). 6 The How-to-Be Leader: A Conversation with Frances Hesselbein (Frances Hesselbein, with Kathy E. Kram). PART THREE: THE GAP IN THE SYSTEM. 7 The Not-So-Secret Sauce of the Leadership Development Recipe (Morgan W. McCall Jr., George P. Hollenbeck). 8 People in Context (Barry Oshry). 9 Leading Inclusively: Mind-Sets, Skills, and Actions for a Diverse, Complex World (Ilene C. Wasserman, Stacy Blake-Beard). PART FOUR: THE GAP AT THE INSTITUTIONAL LEVEL. 10 Developing Leaders with Cultural Intelligence: Exploring the Cultural Dimension of Leadership (Laura Curnutt Santana, Mireia las Heras, Jina Mao). 11 The Shifting Paradigm of Executive Leadership Development: Moving the Focus to the Impact of the Collective (Trina L. Soske, Jay A. Conger). 12 On the Other Side of the Divide: How Leaders Must Lead in the Post-Boom Era (Peter C. Cairo, David L. Dotlich). 13 Leadership in the Corner Office: The Board's Greatest Responsibility and Challenge (Peter C. Browning). 14 Looking Forward: Creating Conditions for Extraordinary Leadership (Kathy E. Kram, Douglas T. (Tim) Hall, Kerry A. Bunker). References. Index. About the Center for Creative Leadership.