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Part 1 Introduction and basic concepts: an overview of industrial/organizational psychology; the scientific study of human behaviour; reliability, validity and testing in organizations. Part 2 The individual: recruiting, selecting and placing employees; employee training and socialization; employee motivation and job satisfaction; employee absenteeism, turnover and organizational commitment. Part 3 The job: job design and working conditions; employee health, safety and well-being; work performance and its measurement; job analysis. Part 4 The organization: the organizational social system and communication; groups in organizations; leadership in organizations; organization change and development.