Cart
Free Shipping in Australia
Proud to be B-Corp

Winning the Professional Services Sale Michael W. McLaughlin

Winning the Professional Services Sale By Michael W. McLaughlin

Winning the Professional Services Sale by Michael W. McLaughlin


$38.99
Condition - Very Good
Only 3 left

Summary

Professional services providers have had to rethink their sales methods and adapt to profound changes in the way customers buy services. In response, Michael McLaughlin presents a strategy for winning new business with a holistic approach to each customer relationship.

Winning the Professional Services Sale Summary

Winning the Professional Services Sale: Unconventional Strategies to Reach More Clients, Land Profitable Work, and Maintain Your Sanity by Michael W. McLaughlin

An innovative approach to winning more profitable sales in the growing professional services industry In recent years, professional services providers have had to rethink their sales methods and adapt to profound changes in the way clients buy services. In response, Winning the Professional Services Sale argues for fundamental changes in the seller's mindset and sales strategies. Rather than pressing the sale, salespeople must help clients buy--the way that works best for each client. This new approach gives buyers what they now want in a services seller: a consultative problem solver, change agent, and solution integrator, all rolled into one. Author Michael McLaughlin presents a strategy for winning new business with a holistic approach to each client relationship. Only by fully understanding a sale from every angle, including its impact on the client's business and career, can salespeople thrive in the new era of the service economy.

About Michael W. McLaughlin

Michael W. McLaughlin is a management consultant and speaker with more than twenty years in the professional services industry. He is the founder and a principal of MindShare Consulting, LLC, which helps professional services organizations design winning approaches for sales, marketing, and service delivery. For more information, please visit www.MindShareConsulting.com.

Table of Contents

Acknowledgments. Introduction. PART ONE CONNECT. CHAPTER 1 Seven Realities of Selling Services. CHAPTER 2 Before You Call (or Meet) Any Client. CHAPTER 3 Master the Client Interview. CHAPTER 4 Uncover the Real Problem. PART TWO COLLABORATE. CHAPTER 5 When It Pays to Walk Away. CHAPTER 6 Five Elements of a Winning Sales Strategy. CHAPTER 7 Who Cares about This Sale ... and Why? CHAPTER 8 Shift Happens: Predicting Surprises. CHAPTER 9 The Perfect Sales Proposal. PART THREE COMMIT. CHAPTER 10 The Art of the Sales Presentation. CHAPTER 11 Seal the Deal: Negotiating to Close the Sale. CHAPTER 12 What to Do When You Win ... and When You Don't. CHAPTER 13 Making the Second Sale and Beyond. PART FOUR CHALLENGES. CHAPTER 14 The Seven by Seven Seller. CHAPTER 15 Putting It All Together. Notes. Seller's Resource Guide. About the Author. Index. Also by Michael W. McLaughlin.

Additional information

GOR002584763
9780470455852
0470455853
Winning the Professional Services Sale: Unconventional Strategies to Reach More Clients, Land Profitable Work, and Maintain Your Sanity by Michael W. McLaughlin
Used - Very Good
Hardback
John Wiley & Sons Inc
20090730
224
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us

Customer Reviews - Winning the Professional Services Sale