Preface for Instructors.- Introduction for Writers.- Part 1 Understanding the Technical Communication Environment.- 1 Introduction to Technical Communication.- 2 Understanding Ethical and Legal Considerations.- 3 Writing Technical Documents.- 4 Writing Collaboratively.- Part 2 Planning the Document.- 5 Analyzing Your Audience and Purpose.- 6 Researching Your Subject.- 7 Organizing Your Information.- Part 3 Developing and Testing the Verbal and Visual Information.- 8 Communicating Persuasively.- 9 Emphasizing Important Information.- 10 Writing Correct and Effective Sentences.- 11 Designing Print and Online Documents.- 12 Creating Graphics.- 13 Evaluating and Testing Technical Documents.- Part 4 Learning Important Applications.- 14 Corresponding in Print and Online.- 15 Applying for a Job.- 16 Writing Proposals.- 17 Writing Informational Reports.- 18 Writing Recommendation Reports.- 19 Writing Lab Reports.- 20 Writing Definitions, Descriptions, and Instructions.- 21 Making Oral Presentations.- APPENDIX Reference Handbook.- Selected Bibliography.- References.- Index.- Index of Selected Features.