What can you do when a child just won't listen? How we speak to each other is at the very heart of human relationships. Children are often much better than adults at reading between the lines and deciphering the messages we send through body language and tone of voice. This is an invaluable handbook for parents and teachers on how to communicate better with children. It covers all aspects of talking to and, importantly, listening to children, including communication with children of different ages and understanding the wider situation in which the conversation is taking place. The author translates the theory into practical, everyday solutions. There are useful exercises throughout, to help us communicate more successfully.