Successful Telephone Selling: How to Make Sales and Hit Targets Using the Telephone by Richard Hession
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Successful Telephone Selling
Summary
This practical handbook prepares call centre workers and anyone who uses the telephone in selling and promotion. It explains the 15 principles of selling and provides help on how to deal with problems and difficult calls.
Successful Telephone Selling Summary
Table of Contents
Handling incoming calls; problem calls; professional selling; buying motives; clear communication; outgoing calls; sell! sell! sell!
Additional information
GOR002231269
9781857037944
1857037944
Successful Telephone Selling: How to Make Sales and Hit Targets Using the Telephone by Richard Hession
Used - Very Good
Paperback
Little, Brown Book Group
20040130
115
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us