Bullying at work is a hidden menace which can destroy individuals and undermine both individual and team work performance. For managers and staff alike, this practical handbook advises on how to discourage workplace bullying and eliminate its debilitating effects. It covers: identifying bullying and the damage it can do; how to respond to bullying; providing support for the bullied and the bully; understanding the influence of the organization on bullying; and setting up preventative strategies.