How to Talk So People Listen by Sonya Hamlin
Have you ever come away from a meeting knowing that you haven't made your point effectively? Have you ever made a presentation and felt audience attention slipping away? This book is designed to help readers combat these, and other, oratory problems by offering advice to help identify what your listener wants from an encounter, and ensure that everyone gets the best possible results. This book exposes our preconceptions about communicating in the workplace brings a new effective dimension to this complex world.