Case management is a way of increasing the flexibility, continuity and responsiveness of mental-health-service provision by assigning clear responsibilities to individual staff working within teams. Drawing from the international literature and the experience of managing an inner-London case-management team, the author provides practical guidelines for planners, managers and practitioners on the implementation and maintenance of effective case management and multidisciplinary teamwork. The book discusses case management in a historical and social policy context, the day-to-day practice of case management, and a team approach to maintaining good practice and ensuring positive results for users and paid and unpaid carers.