This is a book for anyone wishing to know more about how human beings respond in conditions of intense stress, and how best to help them, their families and communities. It is designed for all professionals and voluntary organizations who have to cope with disasters and their aftermath. The author provides an account of the psychological and social aspects of disasters, the experiences of victims and rescue workers, and describes stressed helpers - rescue workers whose reactions are as severe as the victims. The author shows that for both groups, emotional first aid is as crucial for recovery as emergency food and shelter. Throughout, the author uses case studies to illustrate her arguments.