A training manual for trainers and HR personnel responsible for training their managers in first-line counselling skills. It provides a framework for supporting those managers and enabling them to develop their skills.
Workplace Counselling Summary
Workplace Counselling: Developing the Skills in Managers by Di Kamp
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Table of Contents
Putting people first; the changing role of managers and personnel; the changing role of the trainer; the workplace counsellor; counselling for empowerment; applications of counselling; self-management; confidence and parameters; guidance; applications of the skills; the elements of a development programme; training programme design; modelling; coaching; formal support for development; informal support for development.
Additional information
GOR004868680
9780077091521
0077091523
Workplace Counselling: Developing the Skills in Managers by Di Kamp
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