The exciting second edition of this contemporary text is essential reading for those approaching Employment Relations for the first time. For undergraduate and post-graduate students on Employment Relations, Industrial Relations or HRM courses, or CIPD students, this is already a key textbook in its field. Written from a management perspective in a lively, critical and engaging way, Employment Relations is structured around the themes of change, continuity, policies and practices. The book is divided into three parts in order to cover the historical context and development of the subject, as well as the issues of today such as the changing workplace, incorporating contact / call centre analysis, employee participation, voice and partnership, discrimination and the future of employment relations: *Employment Relations: movers and shakers; parties, actors and institutions *Employment Relations: patterns, processes and outcomes *Skills, practice and policy within the Employment Relationship