' this book is an extraordinary tour de force. It is a classic piece of applied linguistics, in that it uses theory and methods from a range of fields to analyse and address a social issue. It makes compelling use of authentic interview data to reveal how and why communication does and does not happen. It steps well beyond conventional linguistic theories to address cautioning as a social process. It is compulsory reading for anyone who is interested in cautioning.' John Gibbons, Journal of Sociolinguistics
'...this book is a laudable effort to study "documents-in-action". The originality of this book lies in the fact that it is not just a discussion of how to improve the comprehensibility of "difficult" texts, but also an investigation of how these texts function in the real world.' - Martha Komter, Information Design Journal
'Communicating Rights makes a significant contribution not only to the field of language and the law but also to the UK justice system. Author Frances Rock should be applauded for her balanced yet sharp analyses of written and spoken rights communication, supported by her extensive repertoire of sociolinguistic tools for discourse analysis...I would recommend this book to scholars and legal professionals as a classic in rights communication.' Ikuko Nakane, The International Journal of Speech, Language and the Law