Provides information on making the most of the Internet in a small business setting. The text starts with information on getting connected, choosing a service provider and accessing software and hardware needs. It then explains how to help employees use the Internet, monitoring their use and working with off-site employees. The book tells readers how to improve communications by reaching out with e-mail, starting online discussion groups, hooking up with Internet phone, video-conferencing and more. The enclosed CD includes software for connecting to and browsing the Internet, e-mail, discussion groups, file transfer software, a virus protection software demo, Internet telephony software and bookmarks to some business resources.