It takes more than a high Intelligence Quotient (IQ) to be successful. A high Emotional Intelligence Quotient (EQ) is now recognized to be equally important. Emotional intelligence is a group of interconnected core skills: self-awareness, self-regulation, motivation, empathy and social skills. It is for that reason that many employers recognize the importance of emotional intelligence, and increasingly recruiters seek evidence of it during the selection process through an EQ test. Emotional intelligence has also become a regular item on management development/training programmes. This volume is designed to provide readers with an understanding of emotional intelligence, together with tools for testing their own emotional competence and guidance on improving their performance. It should be useful to anyone who faces an assessment of their EQ or those who want to maximize their effectiveness and improve their chances of career success.