Part 1 Introduction
why the student experience matters
Part 2 Getting in
application procedures to higher education - an admission of failure?
shades of discrimination - university entry data, 1990-92
Part 3 Being there
franchising and other FE/HE partnerships
life in the fast lane - accelerated degrees
student financial support
student accommodation
rights and representation
students and the law
measuring student satisfaction - a method of improving the quality of the students' experience?
an ethical perspective
student perspectives and the effectiveness of continuing education
Part 4 Moving on
the application of enterprise skills in the workplace
research students' perspectives
the graduate from mass higher education
Part 5 Prospective
the student learning experience in the mid-1990s
the future student experience