Quality Service, Competitive Business: Setting the Standard in Customer Service Howard Kendall

Name: Quality Service, Competitive Business: Setting the Standard in Customer Service By Howard Kendall
SKU: 9780580685156
Price: 6.60 GBP
Availability: InStock

Quality Service, Competitive Business: Setting the Standard in Customer Service by Howard Kendall

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Quality Service, Competitive Business: Setting the Standard in Customer Service Summary

Quality Service, Competitive Business: Setting the Standard in Customer Service by Howard Kendall

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Additional information

Sku

GOR007016044

ISBN 13

9780580685156

ISBN 10

0580685152

Title

Quality Service, Competitive Business: Setting the Standard in Customer Service by Howard Kendall

Author

Howard Kendall

Condition

Used - Very Good

Binding type

Paperback

Publisher

BSI Standards

Year published

2010-04-30

Number of pages

200

Prizes

N/A

Cover note

Book picture is for illustrative purposes only, actual binding, cover or edition may vary.

Note

This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us