What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms James Heskett

Name: What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms By James Heskett
SKU: 9781626565845
Price: 8.80 GBP
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What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms by James Heskett

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What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms Summary

What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms by James Heskett

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Additional information

Sku

GOR008536409

ISBN 13

9781626565845

ISBN 10

1626565848

Title

What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms by James Heskett

Author

James Heskett

Condition

Used - Very Good

Binding type

Hardback

Publisher

Berrett-Koehler

Year published

20150901

Number of pages

288

Prizes

N/A

Cover note

Book picture is for illustrative purposes only, actual binding, cover or edition may vary.

Note

This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us