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Business Communication James M. Lahiff

Business Communication By James M. Lahiff

Business Communication by James M. Lahiff

Reviews:
£3.49
New RRP £60.99
Condition - Good
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Summary

Suitable for courses in Business Communication, this work gives an introduction to business communication and focuses on the most consequential aspects of communication. It enhances the readers' competitive edge in the workplace enabling them to hit the ground running and contribute to their organization immediately.

Business Communication Summary

Business Communication: Strategies and Skills by James M. Lahiff

For courses in Business Communication.

  • Designed with the new managerial expectations in mind, this student-friendly introduction to business communication focuses on the most consequential aspects of communication.
  • It enhances the readers' competitive edge in the workplace enabling them to hit the ground running and contribute to their organization immediately.

Table of Contents

I. INTRODUCTION.

1. An Overview of Communication in Business.
2. The Nature of Communication.
3. Cultural Diversity.
4. The Electronic Office.

II. STRATEGIES FOR WRITTEN COMMUNICATION.

5. A Systematic Approach to Effective Written Communication.
6. Good-News and Neutral Letters.
7. Bad-News Letters,
8. Persuasive Letters.
9. Memoranda.
10. Short Reports and Proposals.
11. The Long Report: Planning.
12. The Long Report: Writing.
13. Instructions: Documentation, and Policy and Procedure Statements.

III. STRATEGIES FOR ORAL COMMUNICATION.

14. Listening as a Communication Tool.
15. Nonverbal Communication.
16. Public Presentations.
17. Visual Support.
18. Meetings: Small Group Communication.
19. Communication and Conflict.
20. Interviewing as a Management Tool.

IV. CAREER STRATEGIES.

21. Writing a Resumee.
22. Interviewing for a Job.
Appendix A: Recognizable Patterns of Language.
Appendix B: Letter Parts and Appearance.
Glossary.
Index.

Additional information

GOR012775472
9780135311127
0135311128
Business Communication: Strategies and Skills by James M. Lahiff
James M. Lahiff
Used - Good
Hardback
Pearson Education (US)
19970113
634
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in good condition, but if you are not entirely satisfied please get in touch with us

Customer Reviews - Business Communication