This work presents management philosophies and techniques in a user-friendly way. Describing key concepts in a non-technical business style, it offers practical advice on getting started, emphasizes the importance of involving the whole workforce and suggests ways of overcoming resistance. The text provides an overview of these techniques, explaining the differences between them. It allows readers to assess what their company needs to do, what priorities to set, which management techniques to employ and how to implement them. It is intended for middle to senior level managers in industry - primarily manufacturing, chemical and pharmaceutical, as well as consultants, and business and manufacturing students.