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Business Skills All-in-One For Dummies Kate Burton

Business Skills All-in-One For Dummies By Kate Burton

Business Skills All-in-One For Dummies by Kate Burton


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Summary

Fulfil your workplace potential with this indispensable handbook. Written by a team of experts, Business Skills All-in-One For Dummies is your complete guide to perfecting your communication, management and organizational skills.

Business Skills All-in-One For Dummies Summary

Business Skills All-in-One For Dummies by Kate Burton

Fulfil your workplace potential with this indispensable handbook. Written by a team of experts, Business Skills All-in-One For Dummies is your complete guide to perfecting your communication, management and organizational skills. Inside you'll find simple techniques for improving your performance at work - everything from presentation skills, project management, persuading and influencing people, motivating (yourself and others!), managing your workload, managing a team and much more. No other book offers you this much in one volume. It's like having a whole team of business, communication and management experts sitting on your bookshelf...but much less crowded! Inside you'll find 4 books in 1: * Book I: Communicating Effectively (covering communication, presentations, body language, confidence, persuasion & influence) * Book II: Building Your Commercial Acumen (covering accounting and budgeting, technology, selling, negotiation) * Book III: Managing and Leading Others (recruiting, working in teams and groups, dealing with ethics and office politics, coaching, leadership) * Book IV: Increasing Productivity and Performance (time management, project management, achieving goals, motivation, managing stress, organising time, managing meetings and dealing with emails).

About Kate Burton

Kate Burton runs a successful international coaching practice working with clients such as Hewlett-Packard, Microsoft and KPMG. Kate is co-author of the bestselling Neuro-Linguistic Programming For Dummies, Neuro-Linguistic Programming Workbook For Dummies and Building Self-Confidence For Dummies.

Table of Contents

Introduction 1 Book I: Communicating Effectively 5 Chapter 1: Creating Rapport 7 Chapter 2: Seeing, Hearing, and Feeling Your Way to Better Communication 21 Chapter 3: Pushing the Communication Buttons 35 Chapter 4: Exploring Body Language 47 Chapter 5: Demonstrating Confi dence in the Workplace 67 Chapter 6: Asking the Right Questions and Listening with Intent 87 Chapter 7: Gearing Your Approach to Your Audience: Understanding Different Decision-Making Styles 103 Chapter 8: Getting Ready to Make a Presentation 127 Chapter 9: Using Great Visual Aids in Your Presentations 137 Chapter 10: Negotiating Powerfully from the Outset 153 Book II: Building Your Commercial Acumen 167 Chapter 1: Get the Right People on Board: Making the Million-Pound Decision 169 Chapter 2: Feeling Confident with Accounting and Budgeting 185 Chapter 3: Harnessing the Power of Technology 211 Chapter 4: The Seven-Step Selling Cycle 221 Chapter 5: Easing Into Change 231 Chapter 6: Dealing with Risk and Uncertainty in Key Projects 251 Book III: Managing and Leading Others 271 Chapter 1: Working Together in Teams and Groups 273 Chapter 2: Tapping into Passion and Purpose 285 Chapter 3: Tuning into Values 301 Chapter 4: Managing Emotional States 311 Chapter 5: Strengthening Relationships in Tough Times 323 Chapter 6: Dealing with Ethics and Office Politics 339 Chapter 7: Coaching through Confl ict 359 Chapter 8: Becoming an Engaging Leader 371 Book IV: Increasing Productivity and Performance 391 Chapter 1: Leading People to Peak Performance 393 Chapter 2: Making Goals Come Alive 407 Chapter 3: Being an Expert at Performance Appraisal and Management 421 Chapter 4: Project Management: The Key to Achieving Results 437 Chapter 5: Looking at Staff Resources on Projects 449 Chapter 6: Finding Your Motivation 471 Chapter 7: Relax, it's Only Work! Stress in the Workplace 481 Chapter 8: Getting Things Done with the Help of Others 501 Chapter 9: Perfecting the Art of Delegation 521 Chapter 10: Organising Your Time and Your Tasks 529 Chapter 11: Making the Most of Meetings 551 Chapter 12: Dealing with Your Emails 559 Index 567

Additional information

GOR006406549
9781119941620
1119941628
Business Skills All-in-One For Dummies by Kate Burton
Used - Very Good
Paperback
John Wiley & Sons Inc
20120312
616
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us

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