Tales of Knock Your Socks Off Service: Inspiring Stories of Outstanding Customer Service by Kristin J. Anderson
Unfortunately we do not have a summary for this item at the moment
Tales of Knock Your Socks Off Service
Tales of Knock Your Socks Off Service
Summary
This text tells 101 stories of memorable customer service. It aims to make learning about customer service an enteraining process.
Tales of Knock Your Socks Off Service Summary
Table of Contents
Above and beyond; great saves; daily delights; memorable people; at risk of life and limb; service from the heart; keeping great company; the service zone; contributors and permissions.
Additional information
GOR003170774
9780814479711
0814479715
Tales of Knock Your Socks Off Service: Inspiring Stories of Outstanding Customer Service by Kristin J. Anderson
Used - Very Good
Paperback
Amacom
19971111
150
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us