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Marketing Metrics Paul W. Farris

Marketing Metrics By Paul W. Farris

Marketing Metrics by Paul W. Farris


£3.60
New RRP £20.99
Condition - Very Good
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Summary

Written by leading researchers, this book introduces contemporary marketing metrics, showing how to use them to maximize marketing ROI and identify the opportunities for profit. It shows how to use a dashboard of metrics to view market dynamics from multiple perspectives, to maximize accuracy, and to triangulate to optimal solutions.

Marketing Metrics Summary

Marketing Metrics: 50+ Metrics Every Executive Should Master by Paul W. Farris

Few marketers recognize the extraordinary range of metrics now available for evaluating their strategies and tactics. In Marketing Metrics, four leading researchers and consultants systematically introduce today's most powerful marketing metrics. The authors show how to use a dashboard of metrics to view market dynamics from various perspectives, maximize accuracy, and triangulate to optimal solutions. Their comprehensive coverage includes measurements of promotional strategy, advertising, and distribution; customer perceptions; market share; competitors' power; margins and profits; products and portfolios; customer profitability; sales forces and channels; pricing strategies; and more. You'll learn how and when to apply each metric, and understand tradeoffs and nuances that are critical to using them successfully. The authors also demonstrate how to use marketing metrics as leading indicators, identifying crucial new opportunities and challenges. For clarity and simplicity all calculations can be performed by hand, or with basic spreadsheet techniques. In coming years, few marketers will rise to senior executive levels without deep fluency in marketing metrics. This book is the fastest, easiest way to gain that fluency.

Marketing Metrics Reviews

In a category that suffers from a surfeit of books related to personal experiences, one-off success stories made possible by budgets and resources unavailable to most firms, outdated theories as quaint as bloodletting, or mantras devoted to 'big ideas' or 'exceeding expectations,' 50+ metrics crackles like new money. For CEOs and those in marketing trenches needing accountability, this is the best marketing book of the year. -- Nick Wreden, Strategy + Business

About Paul W. Farris

Paul W. Farris is Landmark Communications Professor and Professor of Marketing at The Darden Graduate Business School, University of Virginia, where he has taught since 1980. Professor Farris' research has produced award-winning articles on retail power and measurement of advertising effects. He has published many marketing articles in publications such as the Harvard Business Review, Journal of Marketing, Journal of Retailing, and Marketing Science. Farris is currently working on methods for integrating and improving marketing metrics. He is author or co-author of several books, including Advertising Budgeting: A Report from the Field. Farris' consulting clients range from Procter & Gamble, to Apple and IBM. Before moving to Virginia, he taught marketing at the Harvard Business School and also has worked in product management for Unilever, Germany and account management for the LINTAS advertising agency. He is a current and past board member for several U.S and international companies.

Neil T. Bendle is a Ph.D. student in marketing at the Carlson School of Management, University of Minnesota. He holds an MBA from Darden, and has nearly a decade's experience in marketing management, consulting, business systems improvement, and financial management. Bendle was responsible for measuring the success of marketing campaigns for the UK's Labour Party.

Phillip E. Pfeifer, Alumni Research Professor of Business Administration at The Darden Graduate Business School, currently specializes in interactive marketing. He has published a popular MBA textbook and over 25 refereed articles in journals such as the Journal of Interactive Marketing, Journal of Database Marketing, Decision Sciences, and the Journal of Forecasting. Pfeifer was recognized in 2004 as the Darden School's faculty leader in external case sales. His teaching has won student awards and been recognized inBusiness Week's Guide to the Best Business Schools. His recent clients include Circuit City, Procter & Gamble, and CarMax.

David J. Reibstein is the William Stewart Woodside Professor and Professor of Marketing at the Wharton School. His research focuses on marketing metrics and their link to financial consequences, competitive marketing strategy, market segmentation, brand choice, and product line breadth. He has been published in every major marketing journal and has authored or co-authored numerous books. He served as the Executive Director of the Marketing Sciences Institute, and co-founded Wharton's CMO Summit. Reibstein architected and teaches the Wharton Executive Education course on marketing metrics. He consults with leading businesses, including GE, Shell Oil, HP, Novartis, Johnson & Johnson, Merck, and Major League Baseball. He has served as Vice Dean and Director of Wharton's Graduate Division, as visiting professor at Stanford and INSEAD, and as faculty member at Harvard. Reibstein was the co-founder of Shopzilla, one of the first product search engines, and serves on several corporate boards.

Table of Contents

Acknowledgments xi

About the Authors xiii

Foreword xv

Chapter 1: Introduction 1

Chapter 2: Share of Hearts, Minds, and Markets 11

Chapter 3: Margins and Profits 45

Chapter 4: Product and Portfolio Management 89

Chapter 5: Customer Profitability 129

Chapter 6: Sales Force and Channel Management 157

Chapter 7: Pricing Strategy 195

Chapter 8: Promotion 239

Chapter 9: Advertising Media and Web Metrics 263

Chapter 10: Marketing and Finance 305

Chapter 11: The Marketing Metrics X-Ray 323

Bibliography 335

Endnotes 339

Index 345

Additional information

GOR004121688
9780131873704
0131873709
Marketing Metrics: 50+ Metrics Every Executive Should Master by Paul W. Farris
Used - Very Good
Hardback
Pearson Education (US)
20060427
384
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us

Customer Reviews - Marketing Metrics