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Managing Operations Roger Cartwright (Perth College)

Managing Operations By Roger Cartwright (Perth College)

Managing Operations by Roger Cartwright (Perth College)

Reviews:
£3.49
New RRP £27.99
Condition - Very Good
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Very Good
SeriesIn Charge

Summary

Looking at the operations of an organization, this book examines the different types of organization in both the public and private sectors. It then considers the internal relationships between operations, marketing, personnel and other functions within organizations.

Managing Operations Summary

Managing Operations: A Competence Approach to Supervisory Managment (NVG/SVQ Level 3) by Roger Cartwright (Perth College)

Looking at the operations of an organization, this book examines the different types of organization in both the public and private sectors. It then considers the internal relationships between operations, marketing, personnel and other functions within organizations.
The specific aspects of operations are covered in detail:

  • Work practices.

  • Planning.

  • Resourcing.

  • Legislation.

  • Customer relations.

Managing Operations Reviews

"It is comprehensive, covering all aspects of operations management and is ideal as a first step into the subject ... The concept of competences is well explained and is likely to be a useful reference for supervisors." Donna Green, Manager, Rover Group.

About Roger Cartwright (Perth College)

Roger Cartwright (MA, DMS, CertEd, FCollP, MIMgt) is the Deputy Head of Faculty at the Business, Management and Computing Faculty at Perth College, Scotland.

Anita Candy (BA Hons, FETC) and Micheal Collins (ACIB) are consultants at the Management and Professional Studies Unit of the Oxford College of Further Education.

George Green (MA Cantab) runs his own consultancy and lectures at both Oxford Brookes University and the Oxford College of Further Education.

The team have a background in the retail sector, banking, health service management, the transport industry, manufacturing, local government education and the armed forces. Members of the team have acted as tutors/facilitators for major organizations, including British Airways, the Civil Aviation Authority, Autotype International, Transit Holdings and Shell (Expro).

Table of Contents

List of Figures.

Foreword.

Acknowledgements.

Introduction.

Setting Operations in Context.

The Operations Process.

Planning.

Organizing and Implementation.

Control.

Communicating with the Customer.

Managing Materials.

Managing the Working Environment.

Personal Competences.

References.

Further Reading.

Index.

Additional information

GOR002001171
9780631190110
0631190112
Managing Operations: A Competence Approach to Supervisory Managment (NVG/SVQ Level 3) by Roger Cartwright (Perth College)
Roger Cartwright (Perth College)
In Charge
Used - Very Good
Paperback
John Wiley and Sons Ltd
1993-09-17
216
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us

Customer Reviews - Managing Operations