Basics of document creation; basics of document control; formatting text 1 and 2; improving your documents; improving text; working with Windows; tab stops; creating a table; creating forms using tables; applying borders and shading to text; large documents 1,2 and 3; basics of creating a chart; working with the datasheet; changing chart type, format and text; more chart formatting; images in documents; editing images, importing pictures; working with columns; charts and images, importing pictures; working with columns; charts and images in multi-column documents; floating images and text boxes; symbols, calculations and multi-level bullets; Mail Merger; equation editor; autoFormat. Quick references: Basic Windows operations; buttons on the standard, formatting, drawing, and tables and borders toolbars; customising Word.