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The Essential Guide to Employee Engagement Sarah Cook

The Essential Guide to Employee Engagement By Sarah Cook

The Essential Guide to Employee Engagement by Sarah Cook


£3.49
New RRP £26.99
Condition - Very Good
5 in stock

Summary

The Essential Guide to Employee Engagement explores how managers can engage their staff to become more productive, engender greater levels of customer satisfaction, drive organizational success and retain talented employees.

The Essential Guide to Employee Engagement Summary

The Essential Guide to Employee Engagement: Better Business Performance through Staff Satisfaction by Sarah Cook

The Essential Guide to Employee Engagement explores the concept and practice behind creating an engaged workforce and how this can contribute to organizational success. Recognizing that engaged employees are more productive, engender greater customer satisfaction and loyalty, and can help to promote your company's brand, the book gives you the necessary tools to make this happen. The author draws on a wide range of international case studies and examples, which demonstrate how an actively-engaged workforce can help your organization to flourish. You are shown how to measure the level of your employees' engagement and provided with a strategy to apply to help increase active staff participation.

The Essential Guide to Employee Engagement Reviews

Explains how to maintain and increase employee engagement measurably. Publishing News, 14 March 2008

About Sarah Cook

Sarah Cook is a management development consultant who specializes in helping organizations develop their leadership and employee capability. Sarah previously worked as a marketing manager for Unilever and as Head of Customer Care for a retail management consultancy. She is the author of three other books published with Kogan Page.

Table of Contents

    • Chapter - 01: What is employee engagement?;
    • Chapter - 02: Beginning an employee engagement programme;
    • Chapter - 03: Identifying the key drivers of engagement in your business;
    • Chapter - 04: Developing an employee engagement strategy;
    • Chapter - 05: Well-being;
    • Chapter - 06: Information;
    • Chapter - 07: Fairness;
    • Chapter - 08: Involvement;
    • Chapter - 09: Agents for change;
    • Chapter - 10: Sustaining a focus on employee engagement

Additional information

GOR006572520
9780749449445
0749449446
The Essential Guide to Employee Engagement: Better Business Performance through Staff Satisfaction by Sarah Cook
Used - Very Good
Paperback
Kogan Page Ltd
20080703
240
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us

Customer Reviews - The Essential Guide to Employee Engagement