An eclectic, dazzling and encyclopaedic guide to the people, concepts, innovations and artefacts which are shaping business, society and work. We are constantly bombarded with new ideas, new rules, new technologies, new media, new markets, new everything. Here, for the first time all these brilliant ideas are brought together in one place in an accessible, indispensable A-Z - from Amazon.com to intellectual capital and from Steve Jobs to infopreneurs. Every entry provides or represents a new way of looking at our lives as consumers, producers and creators.