Chapter 1: Re-Thinking Zoos and Tourism - Warwick Frost
Theme 1: Conservation
Chapter 2: Zootourism and the Conservation of Threatened Species: A Collaborative Program in the Philippines - Corazon Catibog-Sinha
Chapter 3: A Typology of Animal Displays in Captive Settings - Amir Shani and Abraham Pizam
Chapter 4: Ecotourism and the Commodification of Wildlife: Animal Welfare and the Ethics of Zoos - Stephen Wearing and Chantelle Jobberns
Chapter 5: The Rhetoric Versus the Reality: A Critical Examination of the Zoo Proposition - Liam Smith, Betty Weiler and Sam Ham
Chapter 6: Conservation, Education or Entertainment: What Really Matters to Zoo Visitors? - Sharon Linke and Caroline Winter
Theme 2: New Directions
Chapter 7: Fun, Fascination and Fear: Exploring the Construction and Consumption of Aquarium Shark Exhibits - John Dobson
Chapter 8: Singapore Zoo and Night Safari - Joan Henderson
Chapter 9: Heterogeneous Spaces of Tourism and Recreation at Mumbai Zoo, India - Kevin Hannam
Chapter 10: Zoos as tourist attractions: theme parks, protected areas or museums? - Warwick Frost
Theme 3: The Visitor Experience
Chapter 11: Up Close and Personal: Rethinking Zoos and the Experience Economy - Warwick Frost and Jennifer Laing
Chapter 12: Feeding Time at the Zoo: Food Service and Attraction Management - Phillipp Boksberger, Markus Shuckert and Richard Robinson
Chapter 13: The Value of Zoo Volunteer Programs - Kirsten Holmes and Karen Smith
Chapter 14: I Cant Look: Disgust as a Factor in the Zoos Experience - Nancy Cushing and Kevin Markwell
Chapter 15: Visitor Expectations and Visit Satisfaction at Zoos - Gary Crilley Theme 4: Media
Chapter 16: Zoos and the Media - Peter Mason
Chapter 17: Zoos Victoria: Branding, Marketing and Designing Multi-Location Zoos - Leanne White
Chapter 18: From Winnie-the-Pooh to Madagascar: Fictional Media Images of the Zoo Experience - Warwick Frost Conclusion
Chapter 19: Zoos and Tourism in a Changing World - Warwick Frost