`Overall this book is a valuable publication in the developing literature on identifying working approaches that are conducive to effective changes or promising outcomes. It has been written as a non-technical practice hanbook and its presentation is clear and systematic, without over-simplification' - British Journal of Social Work

`Dr Trotter's book will be a great help to those trying to work in an effective as well as balanced way with involuntary clients. Such work is demanding and often very challenging on many levels and the clarity and support that this book offers lends me to recommend its reading to those in relevant fields' - Young Minds

Many social workers and welfare workers are employed in positions where they deal with involuntary clients.These positions are demanding, and require specific skills. This book, richly illustrated with case examples, describes Chris Trotter's new problem-solving model, which offers a way to work in partnership with involuntary clients.

The author's integrated and systematic approach emphasizes clarifying roles, promotes prosocial values, deals with issues of authority and establishes goals. The result is an invaluable practical guide for social work and welfare students and professionals to working with both the clients and their families.