Measuring ITIL: Measuring, Reporting and Modeling - The IT Service Management Metrics That Matter Most to IT Senior Executives by Randy A. Steinberg
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GOR010002783
9781412093927
1412093929
Measuring ITIL: Measuring, Reporting and Modeling - The IT Service Management Metrics That Matter Most to IT Senior Executives by Randy A. Steinberg
Used - Good
Paperback
Trafford Publishing
2006-08-02
176
N/A
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