Contents
Foreword
Acknowledgments
Introduction
CHAPTER 1 Business Continuity Basics
What Business Continuity Is . . . and Is Not
The Value of Business Continuity Planning
A Historical Perspective
Business Continuity Planning: A New Responsibility
Some Additional Key Terms
Going Forward
CHAPTER 2 The Business Continuity Program:
Who Owns It, What Drives It?
Managing Risk
Who's in Charge, Who's Responsible?
What Drives the Need for a Business Continuity Program?
Business Continuity and Risk Management: Similarities and Differences
Rules, Regulations, Requirements, Guidelines, and Implications
A Business Continuity Plan vs. A Business Continuity Program
Going Forward
CHAPTER 3 Business Continuity Best Practices
Developing a Business Continuity Program
The Business Continuity Planning Process
Hazard Assessment
Business Impact Analysis
Strategy Development
Plan Development
Program Testing and Implementation
Avoiding Business Continuity Silos
A Holistic Approach to Risk Management
Going Forward
CHAPTER 4 The Organization, the Supply Chain,
and Business Continuity
Enterprise- Wide Disaster Readiness
Incorporating the Supply Chain in Business Continuity Planning:
An Integrated Approach
Assessing Current Preparedness
Going Forward
CHAPTER 5 Risk Identification and Hazard Assessment
The Changing Face of Supply Chain Risks
Identifying Supply Chain Risks
Mapping the Supply Chain
Avoiding Inherited Risks
Applying the Hazard Assessment to Develop a Mitigation Program
Creating a Solid Foundation for Business Continuity Planning
Going Forward
CHAPTER 6 The Business Impact Analysis
The BIA: The Foundation of Business Continuity Planning
Conducting the Business Impact Analysis
Identifying and Prioritizing Critical Elements of the Supply Chain
The Business Impact Analysis Report
Going Forward
CHAPTER 7 Supply Chain Business Continuity Strategies
Devising Strategies for Managing Risks
Developing Strategy Options
Identifying Critical Suppliers
Examining Outsourcing Options
Addressing Transportation Concerns
The Role of Purchasing and Procurement in Continuity Planning
Supplier Selection
Contracting with Suppliers
Supplier Monitoring
Ensuring Continuity Support in Procurement
Partnering with Suppliers
Disaster Recovery: IT Support of the Supply Chain
Considering the Human Factor of Business Continuity Planning
The Importance of Disaster Communications
Going Forward
CHAPTER 8 Business Continuity Plan Documents
The Purpose of Business Continuity Plans
Developing the Plan
Avoiding Plan Gaps
Reviews and Updates
A Sample Basic Plan
Going Forward
CHAPTER 9 Testing and Maintaining Business Continuity
Plans
Training, Exercises, and Tests: The Key to Workable Plans
Plan Reviews and Maintenance
Going Forward
CHAPTER 10 Business Continuity Standards, Regulations,
and Requirements
Regulations, Planning Guidelines, and Standards
Personal Certification
Going Forward
APPENDIX A Business Continuity Planning Assessment
Questionnaire
APPENDIX B General and Supply Chain-Specific Hazards
Checklist
APPENDIX C Pandemic Planning
APPENDIX D The Business Continuity Team
APPENDIX E Continuity Plan Samples
Glossary
Index
