1. Introduction. The Scope of Private Security Goals of Security. Goals of Security. The History of Private Security. What is Management? About This Book.
2. Leadership. What is Leadership? Leadership Theories. The Essence of Good Leadership. Leadership for Private Security.
3. Effective Supervision. The Supervisor & the Organization. Models of Supervisory Behavior. Supervisory Roles. Supervisory Development. Abusive Supervision. Dealing with Problem Employees.
4. Planning & Decision Making. What is Planning. Types of Planning. Models of Planning. Decision Making. Decision Models. Factors Affecting Decision Making. Common Errors in Decision Making. Attributes of Effective Decision. Makers. The Role of Management in Effective. Decision Making.
5. Recruitment & Selection. Employment Laws. Establishing a Recruitment & Selection Program. Selection Program. The Recruitment Process. Selection Techniques. Employment Tests. Selecting the Employee. Legal Issues in Recruitment & Selection.
6. Training. What is Training? Training Mediums. Issues to Consider When Designing the Training Program. Administering Training Programs. Developing Training Programs. Instructional Strategies. Legal Issues in Training.
7. Motivation. The Importance of Motivated Managers. Managers. The Profit Motive & Motivations. Overview of Specific Applications of Theories of Motivation.
8. Performance Appraisal. What is Performance Appraisal. Designing the Appraisal System. Types of Appraisals. Administering the Program. Legal Issues in Performance Appraisal.
9. Discipline & Discharge. Creating & Designing the Disciplinary Program. Administering the Disciplinary Program. Conducting Disciplinary Investigations. Fundamentals of Discharge. Legal Issues in Discipline & Discharge.
10. Labor Relations. The Labor Movement in America - A Short History. The State of Organized Labor in the U.S. What is a Union. Union Organizing Strategies. Establishing a Bargaining Relationship. Collective Bargaining. Dispute Resolution Techniques. Security in an Organized Labor Environment.
11. Security Surveys What is A Security Survey. The Analogy of a Security Survey. Benefits of Security Surveys. Conducting the Security Analysis. The Preliminary Survey. Administration of the Survey. The Final Report.
12. Budgeting. Budgeting Defined. Origins & History of Budgeting. Budgeting Objectives. The Purpose of Budgeting. Types of Budgets. New Budgeting Paradigms. The Budget Cycle. The Budget Game.
13. Scheduling Basics. The Importance of Scheduling. The Scheduling Process. Shift Schedules. Types of Shift Models. Alternative Work Schedules. Redesigning the Work Schedule.
14. Futures. The Public Sector & Private Security. Influences in the Private Sector. Technology & Security. "Traditional" Crime Issues. The Need for Organizational Change.
