User-Responsive Design: Reducing the Risk of Failure by C.Thomas Mitchell
It outlines ways to assess user needs before you begin designing, to ensure that user requirements guide the design process, and to measure a project's success in meeting its users' needs.
Written from the perspective of the professional designer, in accessible style, User-Responsive Design presents a range of tested approaches and offers real-life examples of their application.
Written from the perspective of the professional designer, in accessible style, User-Responsive Design presents a range of tested approaches and offers real-life examples of their application.