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Technical Writing for Business People Carrie Marshall

Technical Writing for Business People By Carrie Marshall

Technical Writing for Business People by Carrie Marshall

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Summary

Technical writing needs to be clear and it needs to be precise. This book shows you how to achieve this and more. Whatever the content or context, in this book you'll discover the essential tools and resources that you need to create technical writing that works for everyone.

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Technical Writing for Business People Summary

Technical Writing for Business People by Carrie Marshall

Technical writing is about communicating key information to the people who need it. It might be a manual for an application, a guide to using heavy machinery, or a diagnostic aide for medical practitioners. It needs to be clear and it needs to be precise. This book shows you how to achieve this and more. Whatever the content or context, in this book you'll discover the essential tools and resources that you need to create technical writing that works for everyone.

Technical Writing for Business People Reviews

'Trying to convey technical information of various levels of complexity to audiences of varying knowledge levels who may not even have a technical background, can be very challenging. This is where this book comes into play, teaching you in a way that isn't overbearing how to communicate your message effectively.' -- Cliff Hobbs * CEO and Founder of FAQShop.com *
'A short no-nonsense guide to technical writing in any context. Writing informational texts is about clarity and results and getting the message across as quickly and accurately as possible, which this book does. This is a useful guide for those who aren't in the profession of Technical Writing but need to do technical writing as part of their role. Processes and procedures are worthless if the user cannot replicate the desired outcome. This guide provides a useful formula to get good results every time, emphasising the importance of audience perspective, including accessibility considerations. Accuracy and brevity have never been more important in a world of information overload and multi media options. As advocated in the book, this guide helps information providers make others' lives easier, which translates to good customer service whether they are inside or outside the organisation. This is a handy companion to Business writing for technical people, drawing the distinction between the two styles for the growing need to be able to do both.' -- Tracey Torble * ITSM specialist, manager and writer *

About Carrie Marshall

Carrie Marshall is an author and freelance journalist, columnist, copywriter and scriptwriter. She writes features, news and tutorials about technology and has been published in many industry magazines including 'PC Plus', 'Digital Home' and 'What Laptop'. Since 2003, Carrie has also regularly spoken on technology and social media on BBC radio.

Table of Contents

  • What is Technical Writing?
  • Seven Steps to Heaven: The Technical Writing Cycle
  • Know Your Audience
  • Break It Down: The Importance of a Task-Based Approach
  • Assume Nothing
  • Vanquish Vagueness
  • Don't Be Yourself
  • Stick To The Story
  • Be Active: Why You Should Avoid The Passive Voice and Weak Verbs
  • Diagrams, Lists and Graphics
  • Everybody Needs An Editor
  • The Technical Writing House of Horrors

Additional information

CIN1780174462G
9781780174464
1780174462
Technical Writing for Business People by Carrie Marshall
Carrie Marshall
Used - Good
Paperback
BCS Learning & Development Limited
20181112
70
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in good condition, but if you are not entirely satisfied please get in touch with us

Customer Reviews - Technical Writing for Business People