This is a practical guide describing the ISO9000 standards. Written to assist in the organization of a company in preparation to meet the standards appropriate to its operation, it covers three major types of companies: manufacturers, software developers and service companies. This book addresses the relationship of the standards to other quality movements such as total quality management, materials and resource planning at a key point in time. Examples and sample forms are included...Organization for implementation, preparation of documentation, consultants, auditors and registrars is comprehensively discussed with end of the chapter review questions evaluating the learning process and critical thinking. Ideal for use as a supplement to a core mechanical technology text or for use as a stand-alone text in a Total Quality Management course.