The Merlin process is about finding new ways for leaders to operate within their organizations, whilst remaining true their personal life goals. The book uses the analogy of King Arthur to address the concerns often avoided in real life, drawing on the wisdom of his mentor Merlin. The ancient cities of Glastonbury and Avalon become metaphors for tangible performance on the one hand, and the invisible but vital world of people's relationships and spirit on the other. The book aims to help find a balance between these two in order to make a success of organizational change.