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Breakthrough Business Results With MVT Charles W. Holland

Breakthrough Business Results With MVT By Charles W. Holland

Breakthrough Business Results With MVT by Charles W. Holland


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Summary

The first and only guide to using MVT as a breakthrough management tool MVT(TM) (Multivariable Testing) has been heralded as a breakthrough business tool in major publications such as Forbes, the Wall Street Journal, The Economist, and Business-Week.

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Breakthrough Business Results With MVT Summary

Breakthrough Business Results With MVT: A Fast, Cost-free, Secret Weapon for Boosting Sales, Cutting Expenses, and Improving Any Business Process by Charles W. Holland

The first and only guide to using MVT as a breakthrough management tool MVT(TM) (Multivariable Testing) has been heralded as a breakthrough business tool in major publications such as Forbes, the Wall Street Journal, The Economist, and Business-Week. Although MVT could become one of the most widely used management tools and has been applied by leading companies in every industry to create billions of dollars of value-no book on it has been published, until now. In Breakthrough Business Results with MVT, MVT creator and guru Charles Holland shows managers how multivariable testing-an advanced mathematical method that allows simultaneous testing of up to 40 variables-can dramatically improve efficiency and profits in any organization. MVT reveals to managers precisely which factors have a positive impact on any important business decision or process, which have a negative impact, and which have no impact at all. Very often the results are radically counterintuitive. MVT identifies quickly the best ways for a company to make major improvements, such as boosting sales, reducing waste, increasing production, enhancing advertising strategies, or optimizing service levels. Faster and cheaper than other quality improvement methodologies such as Six Sigma, MVT is a natural tool for any organization that wants to reduce the amount of guesswork and politics when making crucial business decisions. In Breakthrough Business Results with MVT, Holland reveals the dramatic benefits that have made true believers of top executives in such companies as Lowe's, Ameritech, Williams-Sonoma, DuPont, Pacific Bell, and Boise, among others. Charles Holland, PhD (Knoxville, TN), is principal and founder of QualPro, Inc., the leading MVT consultancy in the world. QualPro's work has been celebrated in most major business publications, and they have consulted to senior executives at many Fortune 500 companies. QualPro regularly conducts seminars on MVT, and their work has been widely publicized. MVT is a trademark of QualPro, Inc.

About Charles W. Holland

CHARLES HOLLAND, PhD, developed the MVT process in a nuclear weapons plant to solve critical problems using advanced statistics. In 1982, at the urging of quality guru W. Edwards Deming, he founded QualPro, an MVT training and consulting firm. Over the last two decades, QualPro consultants have assisted clients in implementing MVT at over 1,000 companies, including many of the Fortune 500. Many clients have improved business results directly linked to MVT valued in the hundreds of millions of dollars. QualPro conducts seminars on MVT throughout the U.S., and its work has been profiled in most major business publications. DAVID COCHRAN is Vice President of Operations for QualPro. MVT is a trademark of QualPro, Inc. For more information about QualPro and MVT, visit www.qualproinc.com.

Table of Contents

Introduction: An Outlandish Claim. Part I: The Case for MVT. Chapter 1: The Power of MVT: Practical, Fast, Cost-Free Solutions to Any Business Problem. Chapter 2: How MVT Works: Using Data to Take the Guesswork, Politics, and Emotions Out of Major Business Decisions. Chapter 3: Using MVT to Increase Sales, Cut Costs, and Improve Customer Satisfaction: Stories from Citibank, DuPont, Williams-Sonoma, and Others. Chapter 4: MVT Compared to Six Sigma and Other Popular Improvement Approaches. Part II: Implementing an MVT Business Improvement Project in Your Company. Chapter 5: Step 1: Choose a High-Payoff Goal and Create the Environment. Chapter 6: Step 2: Define How You Will Measure Success and Validate Your Measurement System. Chapter 7: Step 3: Use Control Charts to Hunt for Good Ideas to Test. Chapter 8: Step 4: Use Data Mining and Other Statistical Techniques to Find Good Ideas to Test. Chapter 9: Step 5: Brainstorm for Improvement Ideas with Everyone Who Could Have Worthwhile Suggestions. Chapter 10: Step 6: Select Improvement Ideas That Are Practical, Fast, and Cost Free. Chapter 11: Step 7: Design an MVT Screening Experiment to Test Many Ideas with Only a Few Tests. Chapter 12: Step 8: Execute the MVT Screening Experiment and Measure Test Results. Chapter 13: Step 9: Analyze Screening Test Results to Determine Which Ideas Help, Hurt, or Have No Impact on Performance (Prepare to Be Surprised). Chapter 14: Step 10: Design and Execute an MVT Refining Experiment to Optimize Results. Chapter 15: Step 11: Analyze the Results and Decide Which Ideas Will Make the Biggest Impact on Your Business. Chapter 16: Step 12: Carefully Implement the Most Powerful Ideas, Calculate the Bottom-Line Impact, and Take the Money to the Bank! Chapter 17: What It All Adds Up To: Putting the Twelve Steps of the MVT Process in Perspective. Part III: Breakthrough MVT Successes in the Real World. Chapter 18: How Lowe's Reduced Advertising Expenses by $50 Million While Increasing Sales. Chapter 19: How DuPont Achieved $26 Million in Increased Production with No Capital Investment. Chapter 20: A Small Company Implements MVT in Its Selling Process. Chapter 21: How SBC-Ameritech Cut Its Installation and Repair Backlog in Half and Eliminated a Public Relations Nightmare. Chapter 22: How Progressive Insurance Saved $48 Million by Reducing Attorney Involvement in the Claims Process. Part IV: Using MVT to Spread Breakthrough Results throughout Your Company. Chapter 23: The Keys to Successful Organization-Wide Improvement. Chapter 24: Phase I: Complete Two High-Impact MVT Projects with Breakthrough Results. Chapter 25: Phase II: Commit to an Organization-Wide Rollout-A Senior Management Function. Chapter 26: Phase III: Execute MVT Projects Throughout the Organization. Chapter 27: Phase IV: Maintain the Gains, Prioritize MVT Opportunities, and Continuously Improve. Chapter 28: The Payoff: Higher Revenues, Lower Costs, Improved Profitability, and Increased Shareholder Value. Appendix: Partial Listing of Presentations from QualPro's Annual Leadership Symposiums. Index.

Additional information

CIN0471697710VG
9780471697718
0471697710
Breakthrough Business Results With MVT: A Fast, Cost-free, Secret Weapon for Boosting Sales, Cutting Expenses, and Improving Any Business Process by Charles W. Holland
Used - Very Good
Hardback
John Wiley and Sons Ltd
20050510
336
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us

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