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Part 1 Multiparty mediation - concepts, issues, strategies, and actors: introduction to multiparty mediation; multiparty mediation and the conflict cycle; the practitioner's perspective. Part 2 Conflict prevention and aversion: the role of the OSCE High Commissioner in conflict prevention, Max van der Stoel; Canada and the crisis in Eastern Zaire, Gordon Smith and John Hay; managing potential conflicts in the South China Sea - informal diplomacy as process, Hasjim Djalal and Ian Townsend-Gault; Burundi - parallel diplomacy or the policy of nonindifference, Fabienne Hara. Part 3 Ending violent conflict: the road to Madrid, James A. Baker III; the Oslo accords - multiparty facilitation through the Norwegian Channel, Jan Egeland; peacemaking in Southern Africa - the Namibia-Angola settlement of 1988, Chester Crocker; more and less than it seemed - the Carter-Nunn-Powell mediation in Haiti, 1994, Robert Pastor; the road to Sarajevo, Richard Holbrooke; bringing peace to Cambodia, Richard H. Solomon; ending violent conflict in El Salvador, Alvaro de Soto; Angola - the Lusaka peace process, Paul J. Hare; Haiti - Canada's role in the OAS, Barbara McDougall; Northern Ireland - the Good Friday Agreement, John de Chastelain; the Ecuador-Peru peace process, Luigi R. Einaudi; Mozambicans negotiating through third parties - the role of the community of St Egidio, Andrea Bartoli; the multilevel peace process in Tajikistan, Harold Saunders; multiparty mediation in Northern Ireland, Paul Arthur. Part 4 Implementation and peacebuilding: a Bosnia federation memoir, Dan Serwer; the United Nations in Angola -post-Bicesse implementation, Margaret Joan Anstee; Mozambique -implementation of the 1992 Peace Agreement, Aldo Ajello.