This text describes the way to run a telephone selling operation. It aims to pinpoint mistakes often made that alienate potential customers and lose sales, and highlights practical methods for gaining a better than average strike rate.
The Secrets of Successful Telephone Selling Summary
The Secrets of Successful Telephone Selling by Chris De Winter
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Table of Contents
The know-how for setting up a telephone selling unit; the equipment you'll need; recruiting the right personnel; training and motivation; techniques for cold calling; how to recognize the buying signals; ways of handling incoming and outgoing calls; methods for handling objectives; writing telesales scripts.
Additional information
GOR003219557
9780434904648
0434904643
The Secrets of Successful Telephone Selling by Chris De Winter
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This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us
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