This book was developed to assist paid and volunteer firefighters in the quest to become fire officers. Based on NFPA 1021, Standard for Fire Officer Professional Competency, 2003 Edition, this updated book features vital information for those who seek certification as Fire Officer I or II. Comprehensive coverage not only satisfies the operational requirements of NFPA 1021 levels I and II, but also addresses the all-important 'soft skills' that are essential to quick mastery of the fire officer position. Human resource management, communication, leadership, community and government relations, administration and management, fire prevention, inspections and investigations, and safety issues are all addressed for proficiency on the job. In this regard, the book is also useful for members of rescue squads, emergency medical response agencies, and other similar emergency organizations.