For undergraduate/graduate Principles of Management and Management Skills courses.
Whetten/Cameron teaches students the ten essential skills all managers should possess in order to be successful.
Get this product faster from our US warehouse
INTRODUCTION - THE CRITICAL ROLE OF MANAGEMENT SKILLS
PART 1: Personal Skills
CHAPTER 1 - DEVELOPING SELF-AWARENESS
CHAPTER 2 - MANAGING PERSONAL STRESS
CHAPTER 3 - SOLVING PROBLEMS ANALYTICALLY AND CREATIVELY
PART 2: Interpersonal Skills
CHAPTER 4 - BUILDING RELATIONSHIPS BY COMMUNICATING SUPPORTIVELY
CHAPTER 5 - GAINING POWER AND INFLUENCE
CHAPTER 6 - MOTIVATING OTHERS
CHAPTER 7 - MANAGING CONFLICT
PART 3: Group Skills
CHAPTER 8 - EMPOWERING AND DELEGATING
CHAPTER 9 - BUILDING EFFECTIVE TEAMS AND TEAMWORK
CHAPTER 10 - LEADING POSITIVE CHANGE
PART 4: Specific Communication Skills
SUPPLEMENT A - MAKING ORAL AND WRITTEN PRESENTATIONS
SUPPLEMENT B - CONDUCTING INTERVIEWS
SUPPLEMENT C - CONDUCTING MEETINGS
PART 5: Appendices
APPENDIX 1 - GLOSSARY
APPENDIX 2 - REFERENCES