1. Choosing jobs ; First impressions, researching financial employers, reasons for going into finance, what can you expect from a career in banking? ; 2. Personal finance ; Customer relationship management, the banking code, financial check-up, customer complaints ; 3. Company financial services ; Outsourcing, controlling business expenses, scheduling appointments ; 4. Economic indicators ; Investing in emerging markets, presenting figures, interpreting data, presenting data, explaining trends and their causes ; 5. Economic cycles ; How to behave in meetings, the IMF and World Bank, The 'Great Depression', managing the world economy, recession and recovery ; 6. Economic sectors ; Regional development agencies, investment decisions, competing in the global economy, the road to development ; 7. Banking ; Selling on the phone, researching a bank, types of banks, an organisation chart for a bank ; 8. Stock markets ; Investment strategies, researching a share's performance, why do stock markets move? ; 9. Company internal finance ; Negotiating, finance for small businesses, cash flow, financing the company, insisting on payment, annual reports ; 10. Company reporting ; Annual report of a bank, the chairman's statement at the AGM, forecasting ; 11. Accountancy and auditing ; Accountancy and professional ethics, working in accountancy, the steps of an audit, accounting and auditing, the auditor's letter to management ; 12. Insurance and risk ; Tips on getting the best policy, insurance claims from a national disaster, how do companies manage risk? Reporting on insurance claims
