For the introductory MIS course required of all business majors.
Kroenke introduces the world of MIS to today's students by connecting with them in their current learning environment and offering professors flexibility in presenting the technical and business aspects of the subject.
Part 1 IS and You
1 IS in the Life of Business Professionals
2 Business Processes, Information, and Information Systems
3 Organizational Strategy, Information Systems, and Competitive Advantage
The International Dimension: The Global Economy
Part 2 Using IT
4 Hardware and Software
5 Database Processing
6 Data Communications
The International Dimension: Global Communications
Part 3 IS and Competitive Strategy
7 Competitive Advantage with Information Systems Within Organizations
8 Competitive Advantage with Information Systems Across Organizations
9 Competitive Advantage with Information Systems for Decision Making
The International Dimension: Global IS and the Value Chain
Part 4 Managing IS
10 Information Systems Development
11 Information Systems Management
12 Information Security Management
The International Dimension: International IT Development and Management
Glossary
Index
Chapter Extensions
CE 1 Information Systems for Collaboration
CE 2 Information Systems and Decision Making
CE 3 Knowledge Management and Expert Systems
CE 4 Preparing a Computer Budget
CE 5 Database Design
CE 6 Using Microsoft Access
CE 7 How the Internet Works
CE 8 Understanding and Setting Up SOHO Networks
CE 9 Functional Information Systems
CE 10 Cross-Functional Systems: CRM, ERP, and EAI
CE 11 E-Commerce
CE 12 Supply Chain Management
CE 13 Information Technology for Data Exchange: EDI and XML
CE 14 Database Marketing
CE 15 Reporting Systems and OLAP
CE 16 Data Mining and Counter-Terrorism
CE 17 Small-Scale Systems Development
CE 18 Large-Scale Systems Development
CE 19 Alternative Development Techniques
CE 20 Outsourcing
CE 21 Financing and Accounting for IT Projects
CE 22 Managing Computer Security Risk
CE 23 SSL/TLS and //HTTPS
CE 24 Computer Crime and Forensics