Think Like a UX Researcher: How to Observe Users, Influence Design, and Shape Business Strategy by David Travis (System Concepts, London, UK)
- A dive-in-anywhere book that offers practical advice and topical examples.
- Thought triggers, exercises and scenarios to test your knowledge of UX research.
- Workshop ideas to build a development team's UX maturity.
- War stories from seasoned researchers to show you how UX research methods can be tailored to your own organization.