1: Mack Lipkin Jr.: The history of communications skills knowledge and training 2: Renee Lim and Stewart Dunn: Journeys to the centre of empathy: the authentic core of communication skills 3: Richard Brown, Alexander Wuensch, and Carma L. Bylund: Models of communication skills training and their practical implications 4: Amiram Gafni and Cathy Charles: Shared decision-making, decision-aids and the role of values in treatment decision-making 5: Laura A. Siminoff and Maria D. Thomson: The ethics of communication in cancer and palliative care 6: Marianne Schmid Mast, Valerie Carrard, and Judith A. Hall: Gender, power, and nonverbal communication 7: Gregory Makoul, Joshua Hauser, and Henry Schneiderman: Medical student training in communication skills 8: Thomas A. D Agostino, Carma L. Bylund, an dBetty Chewning: Training patients to reach their communication goals: a concordance perspective 9: Emily B. Peterson, Megan Shen, Jennifer Gueguen Weber, and Carma Bylund: Cancer patients use of the internet for cancer information and support 10: Thomas F Hack, Kinta Beaver, and Penelope Schofield: Audio-recording cancer consultations for patients and their families putting evidence into practice 11: Suzanne M. Kurtz and Lara J. Cooke: Learner-centered communication training 12: Walter F. Baile and Patricia A. Parker: Breaking bad news 13: Phyllis N. Butow, Martin H. N. Tattersall, and Martin Stockler: Discussing prognosis and communicating risk 14: Martin H. N. Tattersall and David W. Kissane: Achieving shared treatment decisions 15: Jennifer Philip and David W. Kissane: Responding to difficult emotions 16: Linda Sheahan and David W. Kissane: Denial and communication 17: Isabelle Merckaert, Yves Libert, Aurore Lienard, and Darius Razavi: Communicating with relatives in cancer care 18: David W. Kissane and Courtney Hempton: Conducting a family meeting 19: Linda E. Carlson , Janine Giese-Davis, and Barry D. Bultz: Communication about coping as a survivor 20: Lidia Schapira and Lauren Goldstein: Dealing with cancer recurrence 21: Katalin Urban, Josephine M. Clayton, and David W. Kissane: Introducing or transitioning patients to palliative care 22: Tomer T. Levin and Alison Wiesenthal: Talking about dying: end-of-life communication training 23: Deborah Ann Lewis , Marie O Boyle-Duggan, and Sue Poultney: Communication skills education and training in pre-registration BSc Nursing 24: Michael Connolly: Sage & Thyme 25: Anne Finn, Emma King, and Susie Wilkinson: Implementation of advanced communication skills training for senior health care professionals in Northern Ireland: the challenges and rewards 26: Susie Wilkinson and Anita Roberts: Training facilitators to deliver an advanced communication course for senior health care professional in cancer and palliative care. 27: Patsy Yates: Communication in the context of cancer as a chronic disease 28: Talia Zaider, Shira Hichenberg, and Lauren Latella: Advancing family communication skills in oncology nursing 29: Anthony De La Cruz, Richard Brown, and Steve Passik: Ambulatory care nurses responding to depression 30: Anita Roberts: The last hours and days of life 31: Hannah Waterhouse, Melanie D.S. Burton , and Julia Neal: Elearning as a medium for communication skills training 32: Richard Brown and Terrance Albrecht: Enrolment in clinical trials 33: Jane Turner: Working as a multidisciplinary team 34: Clara Gaff, Louise Keogh. and Elizabeth Lobb: Communicating genetic risk 35: Diana Harcourt and Alex Clarke: Supporting patients considering reconstructive surgery 36: Penelope Schofield and Michael Jefford: Discussing unproven therapies 37: Kelly B Haskard-Zolnierek , Tricia A Miller: Promoting treatment adherence 38: Melanie Lovell and Frances Boyle: Communication strategies and skills for optimum pain control 39: Andy S..L. Tan and Thomas H. Gallagher: Discussing adverse outcomes with patients 40: Kimlin Tam Ashing, Noe R. Chavez, and Marshalee George: A health equity care model for improving communication and patient-centered care: a focus on oncology care and diversity 41: Bejoy C. Thomas and Rebecca L. Malhi: Challenges in communicating with ethnically diverse populations: the role of health literacy 42: Zeev Rosberger, Barry D. Bultz, Sylvie Aubin , and Peter Chan: Communicating about infertility risks 43: John W. Robinson, Joshua J. Lounsberry, and Lauren M. Walker: Communicating about sexuality in cancer care 44: Barry D. Bultz, Paul B. Jacobsen, and Matthew Loscalzo: Screening for distress: a communication tool that highlights patient concerns and facilitates psychosocial program development 45: Carrie Lethborg and Grace H. Christ: Social work support in crisis 46: Kimberly Feigin and Donna D Alessio: Communication in cancer radiology 47: Amanda Tristram: Communication in surgical oncology 48: Lai Cheng Yew and E Jane Maher: Communication in non-surgical oncology 49: Nikki Pease: Palliative medicine: communication to promote life near the end of life 50: Peter Speck and Christopher Herbert: Communication issues in pastoral care and chaplaincy 51: Bethan Tranter: Communication in oncology pharmacy: the challenge of treatment adherence 52: Ronald D. Adelman, Michele G. Greene, and Milagros D. Silva: Communication challenges with the elderly 53: Cynthia W. Moore and Paula K. Rauch: Communicating with children when a parent is dying 54: Ruth Manna, Carma L Bylund, Richard F. Brown, Barbara Lubrano di Ciccone, and Lyuba Konopasek: Facilitating skills practice in communication role play sessions: essential elements and training facilitators 55: Paul Heinrich: The role of the actor in medical education 56: Robert M Arnold, Anthony L Back, Walter F Baile, Kelly Fryer-Edwards, and James A Tulsky: The Oncotalk/Vitaltalk model 57: Frederic Stiefel, Juerg Bernhard, Gabriella Bianchi, Lilo Dietrich, Christoph Huerny, Alexander Kiss, Brigitta Woessmer, and Celine Bourquin: The Swiss model 58: Simon Noble, Nicola Pease: The United Kingdom general practitioner and palliative care model 59: Isabelle Merckaert, Yves Libert, and Darius Razavi: The Belgian experience in communication skills training 60: Luigi Grassi and Lucia Travado: EU policy initiatives and communication 61: Carma L. Bylund, Stephen Scott, and Khalid Alyafei: Communication skills training in Arab countries: opportunities and challenges, the Qatar experience 62: Lyuba Konopasek, Marcy Rosenbaum, John Encandela, and Kathy Cole-Kelly: Evaluating communication skills training courses 63: Felicia Roberts: Qualitative approaches to clinician patient communication 64: Phyllis Butow: Issues in coding cancer consultations: interaction analysis systems 65: Debra L. Roter, Sarina R. Isenberg, and Lauren M. Czaplicki: The Roter interaction analysis system (rias): applicability within the context of cancer and palliative care