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Communicate With Confidence!: How to Say It Right the First Time and Everytime Dianna Booher

Communicate With Confidence!: How to Say It Right the First Time and Everytime By Dianna Booher

Communicate With Confidence!: How to Say It Right the First Time and Everytime by Dianna Booher


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Summary

Covers speaking, listening and various dynamics of verbal communication on the job. This title includes savvy tips that are based on real-life problems raised by participants in Booher Consultants' workshops.

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Communicate With Confidence!: How to Say It Right the First Time and Everytime Summary

Communicate With Confidence!: How to Say It Right the First Time and Everytime by Dianna Booher

Each year, thousands of corporate employees learn to express themselves with confidence through Dianna Booher's communications seminars. She reaches an even wider audience through her best-selling instructional audiotapes and videotapes. Now this communications dynamo has gathered her best techniques into a book designed to be read by busy professionals. Each tip is numbered for fingertip access to areas of interest. "Communicate with Confidence!" covers speaking, listening and all the dynamics of verbal communication on the job. Each savvy tip is based on real-life problems raised by participants in Booher Consultants' workshops.

About Dianna Booher

Dianna Booher is CEO of Booher Consultants, a communication training firm, whose high-profile clients include NASA, IBM, Lockheed Martin, Merrill Lynch, BP, and Siemens Medical. Her training programs are licensed and used through strategic partners around the world.

Table of Contents

They've Got to Like You to Believe You.Establishing a Track Record for Truth.Winning People Over to Your Way of Thinking.Holding Your Own in Meetings.Listening Until You Hear.Asking the Right Questions Without Being Intrusive.Answering Questions So People Understand and Remember What You Say.Saying No and Giving Other Bad News Without Leaving a Bad Taste in Someone's Mouth.Complaining - With Results in Mind.Apologizing Without Groveling or Grit.Criticizing Without Crippling.Taking the Sting Out of Criticism Leveled at You.Giving Advice Someone Can Really Use.Getting Advice That's Helpful to You.Negotiating So That Everyone Feels Like a Winner.Resolving Your Conflicts Without Punching Someone Out.Mediating Others' Conflicts Without Getting Caught in the Line of Fire.Praising Someone So That Your Comments Carry Weight.Telling a Good Story - for a Laugh of a Point.Minimizing ``Cross Talk'' Between Men and Women.

Additional information

CIN0070064555VG
9780070064553
0070064555
Communicate With Confidence!: How to Say It Right the First Time and Everytime by Dianna Booher
Used - Very Good
Hardback
McGraw-Hill Education - Europe
1994-08-01
432
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us

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