GOR004661822

9780452264939

0452264936

The Service Edge: 101 Companies That Profit from Customer Care by Dick Schaaf

Used - Very Good

Paperback

Penguin Random House Australia

19900830

608

N/A

Book picture is for illustrative purposes only, actual binding, cover or edition may vary.

This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us