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Donald Fisher, (Moyock, NC) is an instructor at ECPI Technical College in North Carolina and is MCSE certified. He wrote the Certification Press A+ Instructor's Pack and co-wrote the MCSE Designing a Windows 2000 Network Study Guide Instructor's Pack and the MCSE Designing Windows 2000 Security Study Guide Instructor's Pack.

Ch. 1: Introduction to Installing, Configuring, and Administering MS Windows 2000 Professional; Ch. 2: Attended Installation of Win 2000 Professional; Ch. 3: Unattended Installation of Win 2000 Professional; Ch. 4: Implementing and Conducting Administration of Resources; Ch. 5: Implementing Printing and File Systems; Ch. 6: Implementing, Managing, and Troubleshooting Disks and Displays; Ch. 7: Implementing, Managing, and Troubleshooting Hardware Devices and Drivers; Ch. 8: Monitoring and Optimizing System Performance and Reliability; Ch. 9: Configuring and Troubleshooting User Profiles and the Desktop Environment; Ch. 10: Configuring Multilanguage Support and Using Windows Installer; Ch. 11: Implementing, Managing, and Troubleshooting Network Protocols and Services; Ch. 12: Implementing, Monitoring, and Troubleshooting Security and User Accounts