The "Multicultural Manners" columnist for the Los Angeles Times, Dresser has written a lively and entertaining guide on the etiquette necessary for effective and comfortable cross-cultural exchange. She addresses multicultural manners relating to food, time, body language, male/female relations and verbal expressions using a wide range of situations. Hundreds of amusing, first-hand accounts of cultural gaffes illustrate how cultural miscues happen and how they can be avoided.