The Rise of the Expert Company by Edward A. Feigenbaum
This is a popular interpretation of expert systems - computer models providing artificial intelligence to managers and businessmen - which are transforming business in the 1980s. The book gives an inside view of many international companies such as Canon, Westinghouse, IBM, Du Pont and others. Tom Peters is author of "Thriving on Chaos" and co-author of "In Search Of Excellence". Edward Feigenbaum is co-author with Pamela McCorduck of "The Fifth Generation".